abjee Privacy Policy

abjee ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the abjee online gaming platform at https://abjee.pro. This Privacy Policy ("Policy") describes the categories of personal information we collect, the purposes for which we use that information, how we store and protect it, and the rights available to you as a data subject.

By registering an account on abjee or by continuing to use the platform after any update to this Policy, you acknowledge that you have read and understood this Policy and agree to the collection and use of your personal data as described herein. This Policy forms part of abjee's Terms and Conditions, available at https://abjee.pro/terms-conditions.

This Policy applies to all personal data collected through the abjee website, mobile platform, customer support channels and any related services. It covers data collected from players located in Bangladesh and elsewhere.

abjee collects personal information only to the extent necessary to provide its gaming and betting services to Bangladesh players. The categories of personal data we may collect include:

abjee processes your personal data only for the following specific, clearly defined purposes. We do not use your data for any purpose inconsistent with this Policy without first obtaining your consent:

• Account creation, management and authentication — to register your abjee account, verify your identity through KYC, and authenticate your login sessions securely.
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer, and to maintain accurate transaction records for your account.
• Fraud prevention and security — to detect, investigate and prevent unauthorised access, money laundering, bonus abuse, multi-accounting, and other prohibited activities that may harm abjee or its players.
• Responsible gaming compliance — to monitor gaming patterns, apply deposit limits, self-exclusion requests and cooling-off periods, and to identify players who may require support under abjee's responsible gaming obligations.
• Customer support — to respond to your queries, complaints and requests submitted via [email protected], and to maintain a record of support interactions for quality assurance purposes.
• Service improvements and analytics — to analyse aggregated, anonymised usage data to improve platform performance, fix technical issues and develop new features that serve Bangladesh players better.

abjee does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated processes flag an account (e.g. for suspected fraud), a member of the abjee compliance team will review the case before any action is taken.

abjee shares personal data with third parties only where strictly necessary to operate the platform and deliver services to Bangladesh players. All third-party recipients are contractually bound to process personal data only for the stated purpose and in accordance with applicable data protection standards. Categories of recipients include:

• Payment processors — bKash, Nagad, Rocket, Upay and partner banks receive only the transaction reference data required to process, confirm and reconcile your deposits and withdrawals. Full payment credentials are never transmitted to abjee.
• KYC and identity verification partners — specialist third-party services that verify the identity documents you submit as part of the KYC process. These partners process your identity data under strict confidentiality agreements and may not use it for any other purpose.
• Game software providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi and other licensed providers supply the game engines. They may receive session-level data (game ID, bet amount, result) to resolve disputes, but do not receive your full personal profile.
• Regulatory and law enforcement authorities — where required by applicable law, court order or regulatory direction, abjee may disclose personal data to competent authorities. We will notify you of such disclosure where legally permitted to do so.

All third-party data sharing arrangements are governed by written data processing agreements. abjee remains responsible for ensuring that any third party processing personal data on its behalf does so in a manner consistent with this Policy and applicable data protection law.

abjee uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences and gather anonymised analytics to improve our service. The types of cookies abjee uses are:

• Essential cookies — strictly necessary for the platform to function. These include session cookies that keep you logged in and security tokens that protect against CSRF attacks. These cannot be disabled without breaking core platform functionality.
• Preference cookies — used to remember your language setting, display preferences and responsible gaming tool configurations so you do not need to reconfigure them on each visit.
• Analytics cookies — anonymised first-party analytics that measure page load times, feature usage and error rates. abjee does not use Google Analytics or other third-party analytics services that send your data to external servers.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging into your abjee account and using core platform features. abjee does not respond to browser Do Not Track signals at this time, as no industry-wide standard has been established for their interpretation.

abjee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account and for a period of five (5) years following account closure; KYC and identity verification documents are retained for a minimum of five (5) years following account closure in line with standard anti-money-laundering record-keeping requirements; transaction and financial records are retained for a minimum of five (5) years following the date of each transaction; customer support correspondence is retained for a period of two (2) years from the date of the last interaction.

When personal data is no longer required and its retention period has expired, abjee will securely delete or anonymise that data so that it can no longer be associated with an identifiable individual. You may request early deletion of your personal data subject to any overriding legal retention obligations by contacting [email protected].

As a data subject, you have the following rights in relation to the personal data abjee holds about you. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request. We will respond within 30 days:

• Right of access — you have the right to request a copy of the personal data abjee holds about you, along with information about how it is being used.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data held about you. Account profile updates can be made directly in your account settings or by contacting support.
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations (such as AML record-keeping requirements).
• Right to restriction — you have the right to request that abjee restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
• Right to data portability — you have the right to receive a copy of personal data you have provided to abjee in a structured, commonly used and machine-readable format, where technically feasible.
• Right to object — you have the right to object to processing of your personal data where abjee relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes (if applicable).

abjee will not charge a fee for handling data subject requests. However, where a request is manifestly unfounded or excessive, abjee reserves the right to charge a reasonable administrative fee or refuse the request, providing written reasons for the refusal.

The abjee platform is strictly intended for adults aged 21 years and above. abjee does not knowingly collect, process or store personal data relating to individuals under the age of 21. Age verification is conducted as part of the KYC process for all new accounts, and accounts found to belong to persons under 21 will be immediately closed and any associated data deleted in line with this Policy.

The abjee platform may reference third-party services such as payment providers (bKash, Nagad, Rocket) and game studios. These third parties operate under their own privacy policies, and abjee is not responsible for their data practices. Where you interact directly with a third-party service (such as completing a bKash transaction within their own app), the data you submit is governed by that provider's privacy policy, not by this Policy.

abjee reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will post the updated Policy at https://abjee.pro/privacy-policy and update the effective date at the top of this page. Where the change is significant, we will make reasonable efforts to notify registered account holders via email or an in-platform notification.

Your continued use of the abjee platform following any update to this Policy constitutes acceptance of the revised terms. If you do not agree to the updated Policy, please stop using the platform and contact [email protected] to close your account and request deletion of your personal data.

For any privacy-related queries, requests to exercise your data rights, or concerns about how abjee handles your personal information, please contact our support team. We aim to acknowledge all data-related requests within 3 business days and to respond in full within 30 days. Complex requests may take longer, in which case we will inform you of the expected timeline.

Email: [email protected]

When submitting a data request by email, please include your registered abjee username and a clear description of your request. To protect your privacy, we may need to verify your identity before processing certain data access, correction or deletion requests.